Store policy
Terms & Conditions
Last updated: 23 June 2026
About Navora
Navora is an online fashion store available at navora.website. These terms apply when you browse the website, add items to your bag, and place an order through Stripe Checkout.
Products
We aim to present products, prices, colours, and descriptions clearly. Product images may vary slightly due to lighting, screen settings, production changes, or styling. Availability may change without notice.
Orders
An order is placed when you complete payment through Stripe Checkout. We may cancel or refund an order if a product is unavailable, payment is flagged, delivery details are incomplete, or fraud or misuse is suspected.
Prices and payment
Prices are shown in EUR unless Stripe displays another supported local currency. Payment is processed securely by Stripe. Navora does not store full card details on this website.
Shipping
Shipping destinations, processing times, and delivery estimates are explained in the Shipping page. Delivery may be affected by carrier delays, address errors, customs checks, holidays, and payment review.
Returns and refunds
Returns and refunds are handled according to the Returns & Refunds page. Items must meet return conditions before a refund is approved.
Customer responsibility
- Provide accurate checkout and delivery information.
- Keep payment details secure.
- Inspect delivered items and contact us quickly if there is a problem.
- Use the website lawfully and without attempting fraud, scraping, interference, or abuse.
Intellectual property
The Navora name, brand identity, website layout, product presentation, and visual content are owned by or licensed to Navora. You may not copy, resell, reproduce, or misuse them without written permission.
Limitation
To the fullest extent allowed by law, Navora is not responsible for indirect losses, delays outside our control, third-party service interruptions, or website downtime. Your statutory consumer rights remain unaffected.
Contact
For customer support, email support@navora.website.